Who we are
Connecting Communities Trust is a non-profit volunteer organisation.
This policy describes the types of personal information that we may collect about you, the purposes for which we use the information, the circumstances in which we may share the information and the steps that we take to safeguard the information to protect your privacy.
What this privacy notice is for
This policy is intended to provide information about how
Connecting Communities will use (or “process”) personal data about individuals including its members.
This information is provided because Data Protection Law gives individuals rights to understand how their data is used. Staff and members are all encouraged to read this Privacy Notice and understand
Connecting Communities’ obligations.
This Privacy Notice applies alongside any other information
Connecting Communities may provide about a particular use of personal data, for example when collecting data via an online or paper form.
This Privacy Notice also applies in addition to
Connecting Communities’ other relevant terms and conditions and policies, including:
- Connecting Communities’ retention of records;
- Connecting Communities’ safeguarding, pastoral, or health and safety policies, including as to how concerns or incidents are recorded. Anyone who works for, or acts on behalf of, Connecting Communities (including staff, volunteers, Trustees and service providers) should also be aware of and comply with this Privacy Notice and Connecting Communities’ data protection policy for staff, which also provides further information about how personal data about those individuals will be used.
Responsibility for Data Protection
The Trustees are the Data Controller who will deal with all your requests and enquiries concerning Connecting Communities’ uses of your personal data and endeavour to ensure that all personal data is processed in compliance with this policy and Data Protection Law.
Requests and enquiries should be sent to admin@thecctrust.org.uk.
What personal data we collect and why we collect it
Information about Applicants
The information we gather from applicants help us to provide our services to you. This personal information may include:
- your name and contact information
- preferred communication methods
- bank details and credit card details
We also collect the following information:
- Contacting us via Website or otherwise When you use the www.thecctrust.org.uk website (“Our Site”) or contact us by post, telephone, email or SMS, we collect, store and use certain personal information that you disclose to us. This includes details such as your name, address, telephone, email and mobile phone number as well as traffic data, location data, web logs and other communication data, whether this is required for our own billing purposes or otherwise and the resources that you access. If you contact us, we may keep a record of that correspondence.
- Surveys We also ask you to complete surveys that we use for research purposes, although you do not have to respond to them.
Comments
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
Media
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
What do we do with personal information collected from you
We use personal information to provide the services you request from
Connecting Communities such as to facilitate:
- staff administration;
- administration of your membership of Connecting Communities;
- facilitate delivery of services and products with our own or third party service providers and;
- other transactions.
We may also use the information to:
- advertise products and services;
- process payments and maintain accounts and records;
- prevent crime and aid in the prosecution of offenders and;
- administer and maintain membership records.
In addition, we use this information to improve our platform, prevent or detect fraud or abuses of our website and enable third parties to carry out technical, logistical or other functions on our behalf.
We also use your details to send you:
- newsletters and promotions, and to conduct online surveys or surveys by telephone;
- prize draws;
- competitions; and
- other promotions via email, telephone or post.
We will also use the information in the course of collecting your membership fees and any other payments that may be due to us from you. If you apply for employment at Connecting Communities, we use the personal information you supply to process your job application.
Other than as set out in this Privacy Policy we will not share your personal information with third parties for marketing or any other purposes without your consent, unless we are required to do so by law.
What about Cookies
Cookies are alphanumeric identifiers that we transfer to your computer’s hard drive through your web browser to enable our systems to recognise your browser and to automatically collect information from your computer such as your IP address and other details about your computer which are automatically collected by our web server, operating system and browser type, for system administration and to report aggregate information to our advertisers. This is statistical data about our users’ browsing actions and patterns, and does not identify any individual.
The “Help” menu on the menu bar of most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie and how to disable cookies altogether. Additionally, you can disable or delete similar data used by browser add-ons, such as Flash cookies, by changing the add-on’s settings or visiting the website of its manufacturer
If you do leave cookies turned on, be sure to sign off when you finish using a shared computer.
Please note that our advertisers may also use cookies, over which we have no control.
The use of cookies enable us:
- To estimate our audience size and usage pattern.
- To store information about your preferences, and so allow us to customise Our Site according to your individual interests.
- To speed up your searches.
- To recognise you when you return to Our Site
Who we share your data with
Information about our users is an important part of our service and we do not sell it to others. We share member information only as described below
Third Party Service Providers: We employ other companies and individuals to perform functions on our behalf. Examples include sending postal mail and e-mail, removing repetitive information from member lists, analysing data, and providing marketing assistance. Third party service providers have access to personal information needed to perform their functions, but may not use it for other purposes. Further, they must process the personal information in accordance with this Privacy Policy and as permitted by the UK’s Data Protection Act 1998 (as amended).
Promotional Offers: Sometimes we send offers to our users on behalf of other businesses. When we do this, we do not give that business your name and address. If you do not want to receive such offers, please tick the opt-out box in your terms and conditions or let us know in writing if you don’t want us to receive these offers.
Protection of Members and others: We release account and other personal information when we believe release is appropriate to comply with the law; enforce or apply our membership or other agreements; or protect the rights, property or safety of Connecting Communities, our users or others. This includes exchanging information with other companies and organisations for fraud protection and credit risk reduction. Obviously, however, this does not include selling, sharing or otherwise disclosing personally identifiable information from members for commercial purposes in a way that is contrary to the commitments made in this Privacy Policy.
With your consent, other than as set out above, you will receive notice when information about you might go to third parties and you will have an opportunity to choose not to share the information.
Whenever we transfer personal information to countries outside of the European Economic Area in the course of sharing information as set out above, we will ensure that the information is transferred in accordance with this Privacy Policy and as permitted by the applicable laws on data protection.
How secure is information about me?
We maintain physical, electronic and procedural safeguards in connection with the collection, storage and disclosure of personally identifiable information. Our security procedures mean that we may occasionally request proof of identity before we disclose personal information to you.
What choices do I have?
As discussed above, you can always choose not to provide information. If you do not want to receive e-mail or other mail from us, tick the opt-out box in your terms and conditions or let us know in writing if you don’t want us to receive these offers. However, please note, if you do not want to receive legal notices from us, such as this Privacy Policy, those notices will still govern your use of the site and it is your responsibility to review them for changes.
How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What rights you have over your data
You have the right to ask us not to process your personal information for marketing purposes by sending us an email. The Data Protection Act 1998 (as amended) gives you the right to access personal information held about you. Your right of access can be exercised in accordance with the Act. If you would like to access your personal information contact us by email to admin@thecctrust.org.uk.
Notices and Revisions
If you have any concern about privacy at Connecting Communities, please e-mail us and we will try to resolve the issue for you.
We may from time to time change our Privacy Policy and the website terms and conditions will change also. We may e-mail periodic reminders of our notices and conditions, unless you have instructed us not to, but you should check our website frequently to see recent changes. Unless stated otherwise, our current Privacy Policy applies to all information that we have about you and your account. However, we stand behind the promises we make and will never materially change our policies and practices to make them less protective of member information collected in the past without the consent of affected members.